TempuraApps
TASTOCK Support
Last updated: August 21, 2026
About the app · Privacy Policy · 日本語
If you have a question or a request, please get in touch using the address below. Answers to the most common questions are collected here.
Contact
We normally reply within two to three business days. When reporting a problem, it helps if you include your iOS version, your device model, and the steps that reproduce it.
Frequently asked questions
Where do I start?
Try logging one seasoning you already have. Tap the + in the top right of the list, and the name alone is enough to save it. Add the best-before date and tags whenever you get around to it.
I don't know the best-before date
It's fine to leave it blank — it won't cause an error. You can add it later by editing the entry.
I bought another bottle of the same seasoning
Just add it. Each bottle is its own entry, so they can have different best-before dates. Bottles with matching names link to the same collection entry automatically, so you never have to write the ratings and memos twice.
What happens when a bottle runs out?
It leaves your list, but the collection entry stays. The overall rating, the taste scales you defined, tags, and memos are all still there, so the next time you spot the same jar in a shop you can check how you used it last time.
What is the difference between Tried and Wishlist?
Tried is for seasonings you have actually had; Wishlist is for ones you haven't bought yet but want to remember. Log a bottle you had saved to your Wishlist and it moves to Tried on its own.
Do I have to rate flavors on fixed scales?
No — you define the scales yourself. "Heat," "how aromatic," "goes with rice" — whatever suits you. You name the scale and set where the bottle falls on it. Your overall impression is kept separately as an overall rating.
Notifications aren't arriving
Check that "Best-before notifications" is on under Settings > Notifications, and that TASTOCK is allowed in your iPhone's notification settings. Notifications are off by default. If several seasonings are due for a reminder on the same day, they're combined into a single notification. Reminders are scheduled up to 60 days ahead and the schedule is rebuilt each time you open the app, so after a long stretch without opening it, a reminder may not arrive until you next open the app.
Does my data sync to my other devices?
It does not. Your seasonings and collection entries are stored only on your device. To move them when changing phones, use Settings > Data and "Export JSON" to save a file (JSON format), then "Import JSON" on the new device. Exporting and importing are TASTOCK Pro features.
Is anything I log sent elsewhere?
The content you log is never sent. Seasoning names and memos stay on your device. The only external communication is purchase processing for the paid plan and anonymous usage measurement (first launch, recorded as an installation, app launches, updates, moves between foreground and background, opening the paid plan screen, and purchase and restore actions and their results). See the Privacy Policy for details.
What happens to my data if I delete the app?
The records stored on your device are removed with it. Before deleting, save anything you need using Settings > Data and "Export JSON" (TASTOCK Pro).
About TASTOCK Pro
What does Pro unlock?
Five things:
- More entries in your collection — free is up to 5 under Tried and 5 under Wishlist
- Up to 8 taste scales, up to 20 categories, and unlimited distinct hashtags — free is 4 taste scales, 6 categories, and 5 distinct hashtags
- Choose from five color themes — Paprika, Olive, Sea Salt, Shiso, Turmeric. Free is Paprika
- Set the appearance yourself — Automatic, Light, Dark. Free is Light
- Export & import JSON — for moving to a new phone
Everything you need for day-to-day logging is free — adding, editing and deleting bottles, best-before dates and reminders (on/off, the time of day, and how many days before), recording to the collection, overall ratings and taste scales, tags, memos, search and filtering. Pro adds only the five things above: wider counts, the looks (color themes and appearance), and JSON export & import for moving to a new phone. There is no limit on how many bottles of the same seasoning you can keep.
What does it cost?
US$1.99 per month or US$19.99 per year (prices vary by country or region; the App Store shows your local price). There is no free trial. Payment is charged to your Apple Account at confirmation of purchase, and renews automatically unless you cancel at least 24 hours before the period ends. The renewal charge is taken within 24 hours of the end of the period.
I purchased Pro but it is not showing
Try "Restore purchases" in the app. You need to be signed in to the App Store with the same Apple Account you used to buy. If it still does not appear, please get in touch.
How do I cancel my subscription?
Cancelling is done on the App Store side. Open Settings > your name > Subscriptions, choose TASTOCK, and select "Cancel Subscription". You can reach the same screen from "Manage subscription" under Settings > Plan in the app.
After cancelling you keep the Pro features until the period you have paid for ends. Cancelling by itself does not produce a pro-rated refund (if you want a refund, see "I would like a refund" below).
If I cancel, what happens to my records and settings?
Your records aren't deleted, and files you've already exported stay with you. What stops working are the five things above. The appearance returns to Light and the color theme to Paprika, but the settings you chose are still saved — go back to Pro and your look returns.
How do I check my renewal date?
The same Settings > your name > Subscriptions screen shows your next renewal date and price. Auto-renewal continues unless you cancel at least 24 hours before the period ends.
I would like a refund
Payments are handled by Apple, and refund decisions are Apple's. Please request one at reportaproblem.apple.com. We cannot process refunds ourselves.
Requirements
iPhone running iOS 18.0 or later. iPad is not supported. Available in Japanese and English.